01
Call and Schedule
You call or book online and describe what you are seeing: water under the door, a puddle at the kick panel, or a slow drip after the cycle ends. We ask a few quick questions to narrow the likely cause, then lock in a same-day or next-day window that fits your schedule.
02
On-Site Diagnosis
The tech arrives with a multimeter, screwdriver set, pliers, and a wet vacuum. We shut off the water supply, pull the unit, and run a live cycle with the kick panel removed to watch exactly where the water escapes. Diagnosis takes 20 to 40 minutes on most units.
03
Quote and Approval
We show you the failed part, explain what it does, and give you the full price to fix it. No pressure, no upsell. If the repair does not make sense versus replacing the unit, we tell you that too. You decide before any work begins.
04
Repair and Replacement
We replace the door gasket, drain pump, hose, or latch assembly, then reassemble and torque everything to spec. Most repairs take one to three hours. We use manufacturer-certified parts for Whirlpool, Bosch, Samsung, LG, KitchenAid, and Maytag units.
05
Test and Cleanup
We run a full cycle with the unit back in place and check every connection for drips. Then we vacuum up any water, wipe down the cabinet base, and walk you through what failed and how to spot it early next time. You get a written warranty before we leave.